Our Privacy Policy
At PrimeRig 4x4 Australia (“we,” “us,” “our”), your privacy matters. This page explains how we collect, use, and protect your personal information. We follow the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Questions? Contact us anytime.
1. What We Collect
We only collect what we need:
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Contact info: Name, email, phone, shipping/billing address.
Why: To process your orders and support you. -
Payment info: Handled securely by Shopify Payments, Stripe, or PayPal. We do not store full credit card details.
Why: To pay safely for your orders. -
Account & order info: Login details and purchase history.
Why: To track orders, manage returns, and personalise your experience. -
Technical info: IP address, browser, device, and website use (cookies, Google Analytics).
Why: To improve the website and see which products are popular.
2. How We Collect Info
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From you: Whenever you create an account, place an order, subscribe, or contact support, we collect information directly from you.
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Automatically: In addition, cookies and web tools collect technical data while you browse our website.
3. How We Use Info
We use your info to:
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Process orders: Payments, shipping, and returns.
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Support you: Answer questions and help with installations.
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Send updates: Order info, shipping notices, and marketing emails (if you opt in).
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Improve security & service: Analyse website use and prevent fraud.
4. Who We Share Info With
We never sell or rent your data, it's only shared with trusted partners:
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Payment providers: Process payments safely.
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Shipping partners: Australia Post and other couriers.
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Technology partners: Shopify, Google Analytics, and similar services.
We only share the info needed for them to do their job.
5. Overseas Data
Some partners may process info outside Australia. We make sure your data is protected to the same standard as Australian law.
6. Your Rights
You control your data:
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Access & fix: Ask us to see or correct your info.
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Opt-out of marketing: Unsubscribe anytime.
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Cookies: Manage or turn off in your browser. Some site features may not work.
7. Data Security
We protect your data with SSL encryption and secure, PCI-compliant payment systems.
8. Privacy Policy Updates
We may update this policy. The latest version, with the Effective Date, is always here.
9. Contact Us
PrimeRig 4x4 Australia Pty Ltd
Email: info@primerig4x4.com.au
Phone: 0429 948 070
If you are not satisfied with our response, contact the OAIC at www.oaic.gov.au.