Terms & Conditions
Welcome to PrimeRig 4x4 Australia. These Terms and Conditions ("Terms") govern your use of our website (primerig4x4.com.au) and the purchase of any products from us. Please read these Terms carefully. By accessing our website and/or placing an order, you agree to be bound by these Terms and our other policies, including our Privacy Policy and Shipping Policy.
1. General
This website is owned and operated by PrimeRig 4x4 Australia. Throughout the site, the terms “we”, “us”, and “our” refer to PrimeRig 4x4 Australia. We reserve the right to refuse service to anyone for any reason at any time.
2. Product Information & Availability
- Accuracy: We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate and up-to-date. However, we do not warrant that all information is free from errors or omissions. We reserve the right to correct any errors and to change or update information at any time without prior notice.
- Availability: All orders are subject to stock availability. If an item you have ordered is out of stock or unavailable after your purchase, we will notify you as soon as possible and offer you the choice of a full refund, a store credit, or placing the item on backorder if possible.
3. Pricing & Payment
- All prices are listed in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST) where applicable.
- Full payment must be received for an order to be processed and dispatched. We accept payments via the methods displayed on our checkout page, which are processed through secure, third-party payment gateways.
- We reserve the right to change prices for products displayed on our website at any time without notice.
4. Orders & Acceptance
- Placing an order constitutes an offer to purchase a product from us. This offer is accepted by us when we send you an order confirmation email.
- We reserve the right to cancel or refuse any order at our discretion. This may occur due to, but is not limited to, stock unavailability, pricing errors, or suspicion of fraudulent activity. If we cancel an order after payment has been processed, we will issue a full refund to your original payment method.
5. User Accounts
- You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.
- You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
6. Shipping & Delivery
Our shipping and delivery procedures are governed by our Shipping Policy. Any shipping times provided are estimates only. While we work with trusted carriers, we are not liable for any delays in shipping that are outside of our reasonable control.
7. Warranties & Disclaimer of Liability
- Our products come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
- Installation Disclaimer: Many of our products are aftermarket parts that require correct and professional installation. We strongly recommend that all parts be installed by a qualified professional mechanic or auto-electrician. We are not liable for any damage, loss, or injury caused by the improper installation or misuse of our products. Incorrect installation will void the product warranty.
- To the fullest extent permitted by law, PrimeRig 4x4 Australia shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or website.
8. Returns & Refunds
All returns and refunds are handled in accordance with our Refund & Returns Policy. Please review this policy before making a purchase.
9. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of PrimeRig 4x4 Australia or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, or transmit any part of this website in any form without our prior written permission.
10. Prohibited Conduct
You agree not to use this website for any unlawful purpose or to engage in any conduct that could damage, disable, or impair the website. This includes transmitting any worms, viruses, or any code of a destructive nature.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of [Your State, e.g., Western Australia], Australia. You agree to submit to the exclusive jurisdiction of the courts of that state.
12. Changes to Terms & Conditions
We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. The most current version will be posted on this page. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.