Vehicle Compatibility
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| Vehicle Model | Year Range | Engine | Notes |
|---|---|---|---|
| No compatibility data available | |||
- Robust Construction: High-strength aluminum alloy with powder-coated finish.
- Enhanced Load Capacity: Supports up to 120 kg with reinforced crossbars.
- Modular Design: Adjustable crossbars and integrated mounting points for accessories.
- Easy Installation: No drilling required; includes mounting hardware.
At PrimeRig 4x4, we stand behind the quality of our gear. We want you to be completely satisfied with your purchase and confident in its performance on and off the trail.
Returns Policy at a Glance
| Return Type | Timeframe | Outcome |
|---|---|---|
| Faulty, Damaged, or Incorrect Item | Within 14 Days of Delivery | Replacement, Repair, or Full Refund |
| Change of Mind | Within 14 Days of Delivery (at our discretion) | Store Credit or Refund (less shipping & restocking fee) |
Faulty, Damaged, or Incorrect Products
Under the Australian Consumer Law, you are entitled to a remedy if a product is faulty, damaged in transit, or not the item you ordered. Contact us within 14 days with your order details and photos/videos of the issue.
Change of Mind Returns
While not obligated, we may accept change of mind returns at our discretion within 14 days of delivery. A Return Authorisation (RA) is required before returning any items.
At PrimeRig 4x4, our mission is to get you the gear you need for your next adventure as quickly and reliably as possible. We work with trusted national carriers to ensure your order arrives safely and on time.
Shipping Policy at a Glance
| Service | Estimated Timeframe |
|---|---|
| Order Processing | 1–3 Business Days |
| Standard Shipping (Metro) | 3–7 Business Days |
| Standard Shipping (Regional/Remote) | 5–12 Business Days |
| Heavy & Oversized Items | May require specialised freight |
Order Processing & Dispatch
Orders are processed and dispatched from our warehouse within 1–3 business days (Monday to Friday, excluding public holidays) after payment is confirmed. Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number.
Shipping Carriers & Services
We partner with a network of trusted carriers, including Australia Post, StarTrack, and other specialised freight providers to ensure the best service for your location and order size.
Important: For security and logistical reasons, we cannot deliver to PO Boxes or Parcel Lockers, especially for larger items. Please provide a physical street address for delivery.
